Support
Contact Us
We usually reply within 1–2 business days
Have a question about a product, your order, or a delivery issue? We're here to help. The fastest way to reach us is by email — please include your Order ID if your query is about a purchase.
Business name
Figuring Out Finance
Proprietor
Ankit Gupta (Sole Proprietor)
Support email
Handbook delivery
getpdf@figuringoutfinance.com
Telegram
Instagram
Address
Firozabad, Uttar Pradesh, India
Support hours
Monday–Saturday, 10:00 AM – 6:00 PM IST
Order-related query? Email us with your Order ID and the name and email used at checkout, and we'll resolve it quickly — including re-sending your PDF free of charge if it didn't arrive.
1What we can help with
- PDF not received, or gone to your Spam / Promotions folder
- A file that won't open or appears corrupt
- Refund or duplicate-payment queries (see our Refund Policy)
- Questions about what a handbook includes before you buy
2Grievance Officer
In line with the Consumer Protection (E-Commerce) Rules, 2020, grievances may be addressed to Ankit Gupta at figuringoutfinanceofficial@gmail.com. We acknowledge every grievance within 48 hours and endeavour to resolve it within 30 days.
3Our policies
Please also see our Terms & Conditions, Privacy Policy, Refund & Cancellation Policy, and Delivery Policy.